At OXIZUN, we are committed to delivering your orders safely and on time. Our Shipping Policy outlines the timelines, costs, and terms associated with your delivery experience.
1. Order Processing
- Processing Time: All orders are processed within 1–2 business days.
- Orders placed on weekends or public holidays will be processed on the next working day.
2. Shipping Methods and Delivery Time
We partner with trusted courier services to ensure prompt delivery across India.
- Standard Shipping: 3–7 business days
- Express Shipping: 1–3 business days (additional charges apply)
We will deliver your product within 5-10 days.
Delivery time may vary based on your location, availability of the product, and any unforeseen logistics delays.
3. Shipping Charges
- Free Shipping: On all prepaid orders above ₹599
- Standard Rate: ₹100 for orders below the minimum
4. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email or SMS. You can track your shipment using the link provided in the message.
5. Undeliverable Packages
If a package is undeliverable due to an incorrect address, refusal, or absence of the recipient:
- We will attempt redelivery
- Additional shipping fees may apply for re-dispatch
6. International Shipping
Currently, we only ship within India. For international inquiries, please contact our customer support.
7. Delays and Exceptions
- Delivery delays can occur due to high order volume, weather, or logistics partner issues.
- We are not liable for delays caused by natural disasters, strikes, or force majeure events.
8. Customer Support
If your order hasn’t arrived within the estimated timeframe or if you have concerns, feel free to reach out:
- Email: info@oxizun.com
- Phone: +91 9815983326
- Address: Super Industries : 2nd Floor, Mehma Singh Market, SCO 6, Sector 125, Jhungiyan, Sahibzada Ajit Singh Nagar, Kharar, Punjab 140301, India
9. Policy Updates
We reserve the right to modify this Shipping Policy at any time. Please review it regularly for any changes.